Shipping policy
At Fasaha Fashions UAE, we are committed to delivering your orders safely and on time across the United Arab Emirates.
Shipping Coverage
We currently provide shipping only within the United Arab Emirates (UAE).
Order Processing
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All orders are processed after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Ready-to-Wear Orders
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Standard delivery time is 3–5 business days across the UAE.
Customized Stitching Orders
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If you choose our stitching/custom tailoring service, the estimated delivery time is 12–15 business days.
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This additional time is required to ensure your outfit is stitched with care and according to your selected measurements.
Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
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Any free shipping offers will be announced on our website from time to time.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation along with tracking details (where available).
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, unexpected delays due to weather conditions, public holidays, or courier issues may occur. We appreciate your understanding and patience.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate delivery address. Fasaha Fashions UAE is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Damaged or Missing Orders
If your order arrives damaged or you do not receive it within the expected delivery period, please contact our customer support within 7 days of the expected delivery date so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: alfasahafashion@gmail.com
Our customer support team will respond as soon as possible during business hours.